Privacy Policy

Introduction

Portime ("we", "our", "us") provides an online project management, task management, time tracking and AI-powered productivity platform.

This Privacy Policy explains how we collect, use and protect your information when using Portime.

Information We Collect

We may collect:

• Name
• Email address
• Password (encrypted)
• Organization information
• Billing information (processed securely by Stripe)
• Projects
• Tasks
• Time tracking entries
• AI conversations and prompts
• Usage analytics
• Device and browser information

Payment card information is never stored by Portime and is processed directly by Stripe.

How We Use Your Information

We use your information to:

• Provide the Portime service
• Authenticate your account
• Process subscriptions
• Improve the platform
• Measure the effectiveness of our marketing campaigns
• Provide customer support
• Detect fraud and abuse
• Comply with legal obligations

AI Features

When using AI-powered features, your prompts and generated responses may be processed by third-party AI providers solely for the purpose of generating responses.

We do not use your private data to train public AI models.

Cookies

Portime uses cookies and similar technologies to:

• Keep you signed in
• Remember preferences
• Improve performance
• Analyze usage
• Measure marketing campaign performance

Essential cookies support authentication, security, language, theme and saved privacy choices. They are always active because Portime cannot operate safely without them.

Analytics and advertising cookies are optional and disabled by default. Portime uses a self-hosted Klaro consent manager so you can accept or reject these categories separately. Google Analytics cookies and full measurement are enabled only when Analytics is accepted. X advertising measurement is enabled only when Advertising is accepted. You can change or withdraw your choice at any time using Cookie preferences in the website or application footer.

Your consent choice is stored in the portime_consent cookie for up to 180 days. With optional consent denied, Google Consent Mode may send limited cookieless measurement signals that do not use advertising or analytics cookies.

Data Retention

We retain your information while your account is active.

You may request deletion of your account at any time by contacting support.

Third-party Services

Portime uses trusted third-party providers including:

• Stripe (payments)
• OpenAI (AI features)
• Sentry (error monitoring)
• Google Analytics (usage analytics)
• X Ads (advertising measurement, when enabled)
• Hosting providers
• Authentication providers

These providers process data only as necessary to deliver the service.

Security

We take reasonable technical and organizational measures to protect your information.

However, no online service can guarantee absolute security.

Your Rights

Depending on your jurisdiction, you may request:

• Access to your data
• Correction of inaccurate information
• Account deletion
• Export of your data

Contact

Questions about privacy?

[email protected]