Portime

Privacy Policy

Last updated: June 2026

Introduction

Portime ("we", "our", "us") provides an online project management, task management, time tracking and AI-powered productivity platform.

This Privacy Policy explains how we collect, use and protect your information when using Portime.

Information We Collect

We may collect:

  • Name
  • Email address
  • Password (encrypted)
  • Organization information
  • Billing information (processed securely by Stripe)
  • Projects
  • Tasks
  • Time tracking entries
  • AI conversations and prompts
  • Usage analytics
  • Device and browser information

Payment card information is never stored by Portime and is processed directly by Stripe.

How We Use Your Information

We use your information to:

  • Provide the Portime service
  • Authenticate your account
  • Process subscriptions
  • Improve the platform
  • Provide customer support
  • Detect fraud and abuse
  • Comply with legal obligations

AI Features

When using AI-powered features, your prompts and generated responses may be processed by third-party AI providers solely for the purpose of generating responses.

We do not use your private data to train public AI models.

Cookies

Portime uses cookies and similar technologies to:

  • Keep you signed in
  • Remember preferences
  • Improve performance
  • Analyze usage

Data Retention

We retain your information while your account is active.

You may request deletion of your account at any time by contacting support.

Third-party Services

Portime uses trusted third-party providers including:

  • Stripe (payments)
  • OpenAI (AI features)
  • Sentry (error monitoring)
  • Hosting providers
  • Authentication providers

These providers process data only as necessary to deliver the service.

Security

We take reasonable technical and organizational measures to protect your information.

However, no online service can guarantee absolute security.

Your Rights

Depending on your jurisdiction, you may request:

  • Access to your data
  • Correction of inaccurate information
  • Account deletion
  • Export of your data

Contact

Questions about privacy?

[email protected]